Cancellation & Refund Policy

Cancellation & Refund Policy – Vedik Store

At Vedik Store, we value your trust and strive to provide you with high-quality spiritual and astrological products. Please read our Cancellation & Refund Policy carefully before placing an order.

1. Order Cancellation

  • Orders can be cancelled within 24 hours of purchase, provided the item has not been shipped.
  • Once the order is processed or shipped, it cannot be cancelled.
  • To request a cancellation, please contact us at vedikstore577@gmail.com , +919820190897 with your order details.

2. Non-Cancellable Products

Due to the sacred and personalized nature of our products, the following items cannot be cancelled or returned once shipped:

  • Energized or Prana Pratishtha Yantras
  • Customized Puja Kits
  • Personalized Astrology Reports
  • Rudraksha that has been worn or used

3. Refund Policy

  • Refunds are applicable only for:
  • Damaged or defective products
  • Wrong item received
  • Customers must raise a refund request within 48 hours of delivery by sending clear photos/videos as proof.
  • Once approved, the refund will be processed within 7-10 business days to your original payment method.

4. Replacement Policy

  • If eligible, we will offer a replacement instead of a refund for damaged or defective items.
  • Replacement will be shipped after the defective item is returned to us in its original condition and packaging.

5. No Refund Cases

  • Change of mind after delivery
  • Delays caused by courier services or unforeseen circumstances
  • Incorrect delivery address provided by the customer

6. Contact Us

For any cancellation, refund, or replacement queries, please reach us at:

📧 vedikstore577@gmail.com

📞 +919820190897