Cancellation & Refund Policy
Cancellation & Refund Policy – Vedik Store
At Vedik Store, we value your trust and strive to provide you with high-quality spiritual and astrological products. Please read our Cancellation & Refund Policy carefully before placing an order.
1. Order Cancellation
- Orders can be cancelled within 24 hours of purchase, provided the item has not been shipped.
- Once the order is processed or shipped, it cannot be cancelled.
- To request a cancellation, please contact us at vedikstore577@gmail.com , +919820190897 with your order details.
2. Non-Cancellable Products
Due to the sacred and personalized nature of our products, the following items cannot be cancelled or returned once shipped:
- Energized or Prana Pratishtha Yantras
- Customized Puja Kits
- Personalized Astrology Reports
- Rudraksha that has been worn or used
3. Refund Policy
- Refunds are applicable only for:
- Damaged or defective products
- Wrong item received
- Customers must raise a refund request within 48 hours of delivery by sending clear photos/videos as proof.
- Once approved, the refund will be processed within 7-10 business days to your original payment method.
4. Replacement Policy
- If eligible, we will offer a replacement instead of a refund for damaged or defective items.
- Replacement will be shipped after the defective item is returned to us in its original condition and packaging.
5. No Refund Cases
- Change of mind after delivery
- Delays caused by courier services or unforeseen circumstances
- Incorrect delivery address provided by the customer
6. Contact Us
For any cancellation, refund, or replacement queries, please reach us at:
📧 vedikstore577@gmail.com